Privacy Policy - Gardeners Tottenham

Welcome to Gardeners Tottenham. We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We collect information that you provide directly to us when you use our services. This includes:

Personal Data: Name, email address, phone number, and mailing address.
Payment Information: Credit card details and billing address.
Usage Data: Information about how you access and interact with our services.

1.1 Information Automatically Collected

When you visit our website, we automatically collect certain information, including:

IP Address: To identify your location and manage our services.
Browser Type: For compatibility and user experience purposes.
Operating System: To optimize our website for your device.
Cookies: To remember your preferences and improve functionality.

2. How We Use Your Information

We use the collected information for various purposes, including:

Providing Services: To deliver and maintain our gardening services effectively.
Communication: To respond to your inquiries, provide customer support, and send updates.
Improvement: To enhance our website, services, and user experience based on your feedback.
Marketing: To send you promotional materials and information about our offerings, with your consent.
Security: To protect against fraud, misuse, and unauthorized access.

3. Sharing Your Information

We may share your information in the following circumstances:

Service Providers: Trusted third parties who assist us in operating our website and providing our services.
Legal Requirements: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

4. Your Privacy Rights

You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can request correction of any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal information under certain conditions.
Restriction: You can request the restriction of processing your personal information.
Objection: You can object to the processing of your personal information for specific purposes.
Data Portability: You can request a copy of your personal information in a structured, machine-readable format.

To exercise these rights, please contact us through the designated channels.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. This includes encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When personal data is no longer required, we securely delete or anonymize it.

7. International Data Transfers

Your personal information may be processed and stored in countries outside your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. We ensure that any international data transfers comply with relevant legal requirements to safeguard your privacy.

8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will take steps to delete it as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Your Consent

By using our services and providing your personal information, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

11. Links to Other Websites

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any linked websites you visit.

12. Policy for Business Partners

We extend certain privacy protections to our business partners who process your personal information on our behalf. These partners are required to maintain the confidentiality and security of your information and are prohibited from using it for any purposes other than to provide services to us.

13. Data Integrity

We take reasonable steps to ensure the accuracy and completeness of the personal information we collect. However, we cannot guarantee that all information is completely free from errors. If you notice any inaccuracies in your personal information, please contact us to have it corrected.

14. User Responsibilities

You are responsible for maintaining the confidentiality of your account information, including any passwords or security details. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to comply with this requirement.

15. Third-Party Services

We may use third-party services to facilitate features such as payment processing, analytics, and customer support. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

16. Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding the operation or availability of our services, the accuracy of the information provided, or the suitability of our services for your needs.

17. Limitation of Liability

In no event shall Gardeners Tottenham be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our services or this Privacy Policy.

18. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws applicable to Gardeners Tottenham. Any disputes arising from or related to this Privacy Policy shall be subject to the exclusive jurisdiction of the relevant courts.

19. Severability

If any provision of this Privacy Policy is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

20. Entire Agreement

This Privacy Policy constitutes the entire agreement between you and Gardeners Tottenham regarding the subject matter herein and supersedes all prior agreements, understandings, and communications.

Last Updated: April 27, 2024